Common Questions & Answers

Do you charge by the user?

No, there is no limit on users who can optionally log in and access 3DPartsCatalog. 

Who owns the data stored in my app?

You own it! Although the data is stored in 3DPartsManager databases, you are the complete owner of your data and are solely responsible for its contents.

Can I customize 3DPartsCatalog?

3DPartsCatalog does not allow customization. In this case, we invite you to discover our High end 3DPartsManager application

Does it communicate with my ERP/PLM?

3DPartsCatalog does not allow communication with an ERP or a PLM. But don’t worry, we have an app for that 3DPartsManager

Do you have setup fees or contracts?

Nope, there are no fees or contracts with 3DPartsCatalog. Get your free account in 10 seconds without entering a credit card. If you need more you can select a plan and pay year by year.

What’s a record?

A record corresponds to an entry in 3DPartsCatalog. Each part and manufacturer is a record

Can I import existing data?

Of course! When we set up the application, we will import all of your existing data (characteristics, CAD files, documents, etc.).

Do I need training to use the application?

3DPartsCatalog users do not need any training. They only need to follow the few tutorials provided with the application.

What types of payment do you accept?

We accept all major credit cards (Visa, MasterCard, American Express, Discover, JCB, and Diners Club cards) , PayPal or bank transfers.

What kind of performance can I expect?

Our plans are designed to be very responsive in almost all use cases. Because these plans do share cloud resources, it is possible that performance can be affected by heavy bandwidth or processing usage. 

More Questions?

Email us at support@3DPartsCatalog.com. We’ll happily answer all of those questions.